Returns & Exchanges

At Eyewearlabs, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 14-day return and exchange policy on all non-prescription eyewear.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Pack the Items

  Securely place the eyewear in its original protective case and box, ensuring all tags and accessories are included.

• 3.
  Schedule a Pickup

  Choose your preferred pickup date and time through our courier partner link provided in the confirmation email.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned items for quality, we will process your refund or exchange within 5-7 business days.